{"id":12449,"date":"2018-02-27T17:55:27","date_gmt":"2018-02-27T14:55:27","guid":{"rendered":"https:\/\/www.unlockunit.com\/blog\/?p=12449"},"modified":"2018-02-27T18:56:30","modified_gmt":"2018-02-27T15:56:30","slug":"instagram-videos-not-playing-phone","status":"publish","type":"post","link":"https:\/\/www.unlockunit.com\/blog\/instagram-videos-not-playing-phone\/","title":{"rendered":"Instagram videos are not playing on my phone. What should I do?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Ever since Instagram introduced the possibility to upload videos, the social media become a real entertainment platform, as people and businesses upload tons of video content daily, while users devour every second of it. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, there are some situations in which, no matter what you do, Instagram videos are not playing at all. And this is absolutely frustrating, especially if you\u2019re curious to see what the clip is about. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve put together a short guide with the things you can do if you\u2019re dealing with this issue, so, without much further ado, let\u2019s begin. <\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Why are these videos not playing on Instagram?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Understanding the cause of this problem can make fixing it easier, so let\u2019s start with some of the most common. <\/span><\/p>\n<p><b>Your network connection is poor: <\/b><span style=\"font-weight: 400;\">If you\u2019re using a Wi-Fi network, try switching to another one, with a better signal reception, or use your own mobile data.<\/span><\/p>\n<p><b>You have an older version of the app: <\/b><span style=\"font-weight: 400;\">In some cases, you need to update Instagram to the latest version.<\/span><\/p>\n<p><b>Your phone is using a power saving mode: <\/b><span style=\"font-weight: 400;\">If you have a low battery and the power saving mode will be enabled, the video autoplay feature is stopped. <\/span><\/p>\n<p><b>You\u2019re trying to watch a deleted video: <\/b><span style=\"font-weight: 400;\">This situation is pretty rare, but it also happens. <\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What to do if Instagram videos are not playing<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Below you\u2019re going to find a couple of tips and tricks you can apply if you\u2019re facing this issue. Since it\u2019s encountered on both Android and iOS, some of them will be compatible with any operating system, while others will be platform-exclusive. <\/span><\/p>\n<h4><strong>Make sure your connection is stable<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">As mentioned above, in most cases, the problem is caused by a problem with your Internet connection. Therefore, you can do a couple of things in order to fix it. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re using Wi-Fi, reset your router. Make sure all the cables are inserted properly and it stays away from heat sources. If the problem persists after this, see if other devices connect to the router, in order to determine if it&#8217;s caused by your phone or the router itself<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If Instagram videos are not playing while using mobile data, check if the Cellular Data Use is enabled, by checking the app\u2019s menu.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, if none of the above seem to work, you can try resetting the network settings, restart your device, reconnect to your network and see if the videos are playing. <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Android<\/strong>: Settings &gt; Backup &amp; Reset &gt; Network Settings Reset &gt; Reset Settings<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>iOS<\/strong>: Settings &gt; General &gt; Reset &gt; Reset Network Settings &gt; Enter your passcode &gt; Confirm the reset by pressing the Reset Network Settings button<\/span><\/li>\n<\/ul>\n<h4><strong>Update Instagram to the latest version<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Go to the Play Store or the App Store and install the latest version of Instagram. After this, try watching some videos in the app and see if the issue is still present. <\/span><\/p>\n<h4><strong>Disable any type of power saving mode<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Smartphones offer various options when it comes to saving power, some of them limiting your device to only the basic features. And this includes playing videos on some apps, Instagram included.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These are the steps you need to follow, depending on your operating system:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Android 6.0<\/strong>: Settings &gt; Battery &gt; Battery Save &gt; Disable the feature<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Android 7.0<\/strong>: Settings &gt; Device Maintenance &gt; Battery &gt; Disable the feature by pressing Off<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>iOS<\/strong>: Settings &gt; Battery &gt; Disable Low Power Mode<\/span><\/li>\n<\/ul>\n<h4><strong>Clear the app\u2019s cache<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">There are situations in which Instagram videos are not playing on your phone due to corrupt data stored within the app itself. As mentioned in previous guides, Instagram stores a lot of cache memory, so, from time to time, it\u2019s recommended to clean it, as it can affect the good functionality of the app. And yes, it can even stop videos from playing!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Follow these steps, depending on your operating system: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Android<\/strong>: Settings &gt; Apps &gt; Instagram &gt; Storage &gt; Clear cache<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>iOS<\/strong>: Simply uninstall the app, then reinstall it again<\/span><\/li>\n<\/ul>\n<h4><strong>Uninstall, then re-install the app<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Last but not least, if the problem persists on Android &#8211; it should be fixed on iOS, if you tried the last recommendation &#8211; there\u2019s only one thing left to do: get rid of the app from your phone, then re-install it. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sometimes, an app may become stuck on one issue and just a fresh install can unstuck it. Rely on this method only if none of the above worked.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By having a new version on your phone, the bug should be gone, allowing you to watch all the videos you want. <\/span><\/p>\n<h4><strong>Contact Instagram and your phone\u2019s manufacturer<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Even though the problem should be fixed, some users reported that the methods above didn\u2019t work on their phones and Instagram videos were still not playing. If you\u2019re going through something similar, there\u2019s still hope. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Contact Instagram\u2019s support team and explain the whole situation, including all the methods you tried in order to fix the problem. Don\u2019t forget to mention the phone you\u2019re using, because they can offer specific instructions, for each model in part. Eventually, do the same thing with your phone\u2019s manufacturer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And this should wrap it up. Hopefully, the instructions in our guide will come in handy and allow you to watch as many <a href=\"https:\/\/www.unlockunit.com\/blog\/post-youtube-videos-instagram\/\" rel=\"\">Instagram videos<\/a> as you can, once again. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let us know which method worked for you, using the comments section below!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ever since Instagram introduced the possibility to upload videos, the social media become a real entertainment platform, as people and businesses upload tons of video content daily, while users devour every second of it. However, there are some situations in which, no matter what you do, Instagram videos are not playing at all. And this [&hellip;]<\/p>\n","protected":false},"author":101017,"featured_media":12452,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[152,2406],"tags":[2704,2725,2726,2723],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Instagram videos are not playing on my phone. What should I do? | UnlockUnit<\/title>\n<meta name=\"description\" content=\"There are some situations in which, no matter what you do, Instagram videos are not playing at all. And this is absolutely frustrating, especially if you\u2019re curious to see what the clip is about. 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