Our service includes a 100% money back guarantee on all devices. All you have to do is Contact Us with the following details:
- Your IMEI
- Your email address
- Reason for wanting a refund
- A video proof of your handset not accepting the unlocking code we’ve sent you.
- If you provide us a wrong IMEI you will NOT be eligible for a refund.
- You’ll no longer be allowed to buy an unlocking code after requesting your money back.