Tips & Tricks

How to fix Not Registered on Network

What can you do when your phone displays the message “Not Registered on Network”

You might find yourself in the situation where, after you’ve unlocked your phone the message Not Registered on Network will appear.

The Not Registered on Network error occurs when you attempt to make a call or text.

Your current Service Provider is not yet notified of your IMEI number, and in consequence, you get this error on the pop-up screen Not Registered on Network.

Don’t worry, this problem has been encountered before and all the issues with Android devices Not Registered on Network are no longer occurring upon executing one of the below 6 methods:

How to fix Not Registered on Network



This error might occur because your phone’s software is not up-to-date. Not Registered on Network is a common problem for Android devices and most often occurs for providers such as T-Mobile, Vodafone, AT&T, Airtel, Rogers, Virgin, and others.

Method #1

  • Firstly, make sure that your phone is charged and start it up
  • Insert the new SIM card into the phone
  • Navigate to the Settings menu
  • Find the Software Update screen and perform the update
  • Restart the phone and the error should be gone at this point.

This next method is mostly for Samsung Galaxy phones. Please follow the below steps with great precision and if they do not return a favorable result the first time, try a second time.

Method #2

  • Turn off your phone by holding the Power Button and Home Button at the same time
  • Wait for 2 minutes after the phone is completely shut down
  • After 2 minutes, remove the battery and SIM card from the phone
  • Repeat pressing the Power Button and Home Button 10 times
  • Hold down the Power Button and Home Button for 1 to 3 minutes – this will drain all the static energy left on the phone.
  • Afterward, insert the SIM card and the battery
  • Switch ON your phone
  • While the device is on remove and insert the SIM card 5 times (make sure the SIM card remains into the phone the 5th time)
  • You will be prompted to restart your phone
  • Finally, your device will boot with no errors

Method #3

Only works for Samsung Galaxy S7 and Galaxy S7 Edge.

The main reason for the Galaxy S7 and Galaxy S7 Edge to return the  “No Service” or “Not Registered on Network” error is due to the radio signal being turned off. The signal sometimes turns off automatically when there is an issue with the WiFi and GPS.

Follow the next steps:

  1. Go to the Dial pad
  2. Type in (*#*#4636#*#*) NOTE: No need to press the send button, it will automatically prompt you for the Service mode
  3. Enter Service mode
  4. Select “Device information” or “Phone information”
  5. Select “Run Ping test”
  6. Click on the “Turn Radio Off ” button and then the Galaxy will restart
  7. Select reboot if necessary

Method #4

Follow the next path:

Settings -> More Networks -> Mobile Networks -> Network Mode -> select GSM only

Press back and select Network Operators. A search will be executed and a list will be populated with all the available Network Operators that are broadcasting GSM signal in your area.

You can select the name of the Operator you want to start using (the one on the SIM card you are using) or you can just set it to Select Automatically. Your phone should display the message “Registered on Network”


Method #5

This method includes updating your APN (Access Point Name) settings for different Network Providers.

Follow the next path:

Settings -> More Networks -> Mobile Networks -> Access Point Names

Tap on the “+” or “ADD” button and manually insert the APN data that is required. You can easily find this out by calling your Operator and asking about the APN settings.

Method #6

Not Registered on Network may also occur when the SIM card was not inserted properly. The following steps also are for Samsung Galaxy phones.

  • Go to the Mobile Network submenu from the Settings menu
  • While in this menu, hold down the Power Button and Home key until the device shuts down
  • Remove the battery once the phone is off
  • Press the Power Button and Home key for 10 seconds
  • Afterward, hold down the Power Button and Home key for 1-2 minutes – this will drain the remaining static energy from the phone
  • Now, insert the battery and SIM card and start up the phone
  • Do not reattach the back cover
  • Insert and remove the SIM card 3 times
  • Restart the phone when you will be prompted
  • Finally, your device should boot up with no errors.

If none of these methods were successful for you, you can contact our customer support team and they will surely provide a resolution.


  • I have an unlocked S9 w a new sim card, the new sim card will work on my stylo 3, when I put it in the s9 I recieve a “Not registered on the network??? You name it I have tried it. Any help would be great

  • Phone is week old. Now says not registered to network. No online suggestions work. The staff at my T-mobile store are CLUELESS. And they claim they cannot process a return. Lawsuit coming next. No customer support AT ALL.

  • I changed my Samsung galaxy s7 edge screen and the power pack, since then it has not been registering on network.

  • When I tried to use my Samsung galaxy J600F mobile phone it says that not registered on network. I am living in Ethiopia

  • When I tried to use my Samsung galaxy J600F mobile phone it says that not registered on network. I am living in Ethiopia

  • I’m using Samsung galaxy S7 edge and it show me “Not registered on network ” I tried following the above instructions but it won’t even connect to *#*#4636#*#* and when I press the dial it will shows “Not registered on network”. Pls I need help on how to resolve this.

  • Hi, please can you tell me why my phone it’s work only method 4
    That means my phone can use only GSM?
    When I switch to LTE/WCDMA I get the same error again. Please help me.

  • I have metro pcs, and i was trying to switch phones, to a phone, i thought was unlocked. So now my sim is registered to a locked AT&T device, that i cant get unlocked and i cant get it to work on the old device either. So now for me to be able to switch my phone back, i need to be able to receive a verfication code, that metro has to send through text. Is there any way i can recieve the text from metro ?

  • My galaxy s9 is from xfinity mobile and is network locked to them. Its the device my insurance sent me to replace my original device which was broken. I activated it but it never updated the imei to their system so the imei is not registered at all. They don’t have the network unlock code because they have no record of the device at all. I don’t know how to unlock the phone to use it on my metro pcs account.

  • Am unable to get network on my Samsung Gear, have change Sim, switch it off, tried restarting it, use this code *#*#4636#*#* but till not working…

    Please I need your help on what to do next

  • Hi my father gave qour three phone imei numners to verizon to check 4 compatibility ever since then my phone has been trying to register itself even though its not compatible w verizon help me thanks

    • Hello, please provide us more details – brand of those devices, provider that has the lock on the devices and if you placed any orders with us.

  • please help ,i have a j7 core thats keeps saying not registered on network ,i even tried checking for software updates,but it doesnt allow me

  • stupid tutorial. The code is only for Android Xiaomi, not Samsung. You fool, you know nothing but know

  • I live in South Africa and bought a Samsung Galaxy S7 Edge in Dubai (UAE). A week ago I dropped the phone and the unofficial repair shop replaced the screen and some internal components as the mic and speaker stopped working for calls after the screen was replaced – when I go the phone back it had been rooted by the store as the phone was moaning about an unauthorised change etc. I then flashed the firmware (Oreo 8.0) to stock Samsung image for South Africa and thus un-rooted it. All working fine except it does not connect to the network – saying emergency calls only. Must I patch the certificate and if so I believe that only works for rooted phones and only available for Marshmellow not Oreo yet….any suggestions appreciated – am pulling my hair out 🙁

  • There was a forced update on my galaxy s7 edge. after it was done updating my sim status is no network, and my back button (to the right of home) and the button to the left of home (dont know the name of it) quit working. also the air plane mode indicator is dimly lit but not on. please help

  • my phone is samsung j7 prime and i tried the method#1. I updated my phone and still not registered on network so I tried the method 4, although the settings is a little bit different. but it works. so thanks a lot.
    ( Settings -> Connection -> Mobile networks -> Network operators -> Select Automatically)

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